No.
Is data moved to countries outside the European economic area?Read More
Who can access that data?
In reference to the data being at the FiLOS Software location (see above), the data is accessible by Support Personal and Developers.
Where is that data stored?
That data would be stored on our Client Database server located at the offices currently in Netherton. This is held in a physically secure building of which the IT infrastructure is secure from the outside world. All our staff undergo refresher sessions on computer security on a regular basis.
Do we hold any of your data?
On occasion, we will take a copy of your database and copy it to our location for further investigation. On completion of any findings and fixes, this data is removed and deleted.
Do we hold any data on you?
Yes, the data held by ourselves is in relation to you as a company, payment records, support incidents and communications between yourselves and FiLOS Software.
What is the difference between our data and your data?
‘Our data’ is the data we hold to keep records on our customers. ‘Your data’ is the data you keep that allows you to run your business and record, Case, Matter and accounts on your customers.
What is the difference between our data and your data?Read More