Yes. This also includes notifying customers who at the time of any breach had data held by FiLOS Software.
Do we have security breach notification process in place?Read More
Do we have data controls and risk management procedures in place?
These are in place and documentation supplied by our parent company who comply with many ISO standards due to work contracts with the MOD.
Do we have data controls and risk management procedures in place?Read More
Who is our data protection officer?
Carl Daly.
Do we use third parties?
FiLOS Software do not use third parties. With that in mind, FiLOS has a means to hook into GBG which supply the URU data. FiLOS Software have a contract in place with this company, but your company may not. We are currently seeking advice from the company as to confirm if URU users require their …
Do we include client data in our backup schedule?
No. Client data is never backed up by our systems, therefore, once deleted, it is gone for good
How long is that data kept?
In reference to FiLOS Software investigating your data, the data is held until the resolved issue is fixed. At which point it will be deleted from our systems once the customer is satisfied with the fix.